Warranties
Authorized stairlift retailers typically carry warranties on the products they sell and install, but there is no set standard on what these warranties cover. When you’re making a purchasing decision, you should ask your retailer about any warranties available, including if they are free with purchase, the length of time covered, and which components of the stairlift are covered. This information can help you choose the best stairlift for you and your specific needs.
Stairlift manufacturers also offer warranties on their products when they are installed by authorized retailers. These warranties can vary greatly depending on the manufacturer and the model of stairlift, and some warranties cover longer periods of time than others. Below is warranty information on the most popular brands of stairlifts.
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Bruno
When you purchase a Bruno indoor straight stairlift, you receive a free, limited lifetime warranty that covers major components, including the motor, drivetrain, gearbox, and rail. This warranty is in effect for as long as the original owner continues to own the stairlift.
All other components are covered under a two-year warranty when the unit is installed by an authorized Bruno dealer. There is also a 30-day warranty for labor after installation for manufacturing defects.
Curved indoor and outdoor stairlifts include a free five-year warranty that covers the motor and gearbox, along with the same two-year warranty and 30-day installation warranty provided with straight models.
Acorn
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Acorn stairlifts include a standard one-year warranty that covers parts and labor. This warranty includes a service visit with a 25-point check of your stairlift’s major components, which you can schedule toward the end of the first year that you own your new stairlift. Acorn also offers extended warranties and annual service agreements.
This warranty also states that the company commits to making service visits within 24 hours of being notified of a problem. This commitment is in effect 365 days a year.
Harmar
Warranties on Harmar stairlifts vary greatly according to each stairlift dealer’s policy. These range from comprehensive limited lifetime warranties to two-year warranties, and they are not transferrable.
Examples include:
The SL300 includes a two-year warranty that covers defects in materials and parts, not including labor. This model is also not covered for commercial or outdoor use.
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The CSL500 Helix curved stairlift includes a two-year warranty that covers materials and mechanical defects, not including labor. Other parts and electrical components are covered for two years, and batteries are covered for one year.
The SL600 includes a comprehensive, limited lifetime warranty covering materials and mechanical defects in the motor, gearbox, rail, gear rack, and worm gear. Other parts and electrical components are covered for three years.
Handicare
Handicare’s indoor stairlifts include a 10-year warranty that covers the motor and gearbox for any defects in materials and workmanship. There is also a two-year warranty that covers defects in materials and workmanship for the other components. These warranties only apply to the original owner.
Handicare’s outdoor stairlifts include a 5-year warranty that covers the motor and gearbox for any defects in materials and workmanship. There is also a two-year warranty that covers defects in materials and workmanship for the other components. These warranties only apply to the original owner.
Ameriglide
Ameriglide stairlifts include a 5-year warranty that covers the motor and gearbox, gear rack, and pinion gear. There is a two-year warranty for other components, including the circuit boards, and batteries are covered for 30 days. These warranties only apply to the original purchaser.
Stannah
Stannah stairlifts include a 10-year warranty that covers the motor, gearbox, and rail. This warranty only applies to the original purchaser. This warranty also provides access to a call-out service to expedite service calls. This service covers labor and parts.
Source: https://gardencourte.com
Categories: Outdoor
